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Need help now?

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Someone to talk to now for children and young people

If you want to talk to someone about what's happening, you can contact:

Kids Helpline logo

Kids Helpline

Private and confidential 24/7 phone and online counselling service for young people aged 5 - 25.

headspace logo

eheadspace

Free online and phone support and counselling to young people 12 - 25, their families and friends.


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If you are outside Australia

If you're outside Australia, Child Helpline International is a global portal for all child helplines around the world. Click on the 'Where We Work' tab, select your continent or country on the world map, and a list of relevant child helplines will display.

Someone to talk to now for parents and caregivers

If you have specific concerns about your child at school, contact the class teacher, then the principal of your school.

If you want to speak to someone else about your child now, contact the parent line in your area for support from outside the school.

Parent lines in your State or Territory

State or territory Contact details
Parentline Queensland and Northern Territory www.parentline.com.au
1300 30 1300 (cost of a local call)
8am to 10pm, 7 days a week
Parentline Victoria www.education.vic.gov.au/parents/services-for-parents/Pages/parentline.aspx
13 22 89 (cost of a local call)
8am to midnight, 7 days a week
Parent Helpline South Australia www.parenting.sa.gov.au
08 8303 1660
Parentline New South Wales www.parentline.org.au
1300 1300 52
9am to 9pm, Monday to Friday, 4pm to 9pm, Saturday and Sunday
Parenting Western Australia Line www.ngala.com.au/service/ngala-parenting-line 
08 9368 9368 or 1800 111 546
8am to 8pm, 7 days a week
Parentline Australian Capital Territory www.parentlineact.org.au
02 6287 3833 (cost of a local call)
9am to 5pm, Monday to Friday, 10am to 12pm Saturday
Parent Line Tasmania 1300 808 178 (cost of a local call)
24 hours a day, 7 days a week

Report it!

If you are being bullied at school, find out when and how to report it.

If you are experiencing serious online bullying, you can report material to the eSafety Commissioner.

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Last updated 11 September 2020