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Need help now?

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​​​​​​​​​Someone to talk to now for children and young people

If you want to talk to someone about what's happening, you can contact the providers below.

Kids Helpline logo

Kids Helpline

Private and confidential 24/7 phone and online counselling service for young people aged 5–25.

headspace logo

eheadspace

Free online and phone support and counselling to young people 12–25, their families and friends.


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If you are outside Australia

If you're outside Australia, Child Helpline International is a global portal for all child helplines around the world. Visit the find a child helpline member page, select your continent or use the search function to find your country and a list of relevant child helplines will display.

Someone to talk to now for parents and caregivers

If you have specific concerns about your child at school, contact the class teacher or principal of your school.

If you want to speak to someone else about your child now, you can contact the parent line in your area for support from outside the school.

Parent lines in your state or territory

Queensland and Northern Territory

Parentline
1300 301 300 (cost of a local call)
8am to 10pm, 7 days a week

WebChat counselling
8am to 9pm, 7 days a week

Victoria

Parentline
13 22 89 (cost of a local call)
8am to midnight, 7 days a week

South Australia

Parenting SA
1300 364 100 (cost of a local call)
7.15am to 9.15pm, 7 days a week

New South Wales

Parentline
1300 130 052 (cost of a local call)
9am to 9pm, Monday to Friday
4pm to 9pm, Saturday and Sunday

Western Australia

Ngala Parenting Line
08 9368 9368 or 1800 111 546
8am to 8pm, 7 days a week

Australian Capital Territory

Parentline
(02) 6287 3833 (cost of a local call)
9am to 4pm, Monday to Friday (excluding public holidays)

Tasmania

Parent Line
1300 808 178 (cost of a local call)
24 hours a day, 7 days a week

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Last updated 19 June 2023